We’ve listed below some of the most common questions we face on a day-to-day basis.
If you have other questions, please send us an email to info@scimitarshop.co.uk, or chat to us on Live Chat. Delivery information can be found here and returns information can be found here.
Where can I find your size charts?
You can find the size charts for our products on each individual product, by the product description.
Do you sell custom sportswear?
Yes, in fact, that’s the main function of our business!
If you’re looking for custom running club kit click here, or for custom cycling kit, click here.
Please note – there’s a minimum order of ten units for custom kit. for certain products, the minimum order quantitiy may be higher
Where can I find your returns policy?
Delivery & Returns depends on where in the world you live!
Do you sponsor athletes and bloggers?
As a matter of fact, we do!
We are currently looking to expand our range of ambassadors for cycling, running and general fitness. If you’re interested in working with us and our range of products, please email ambassadors@scimitarshop.co.uk.
How can I best care for my new product(s)?
For best results, wash your products at 30 degrees and avoid tumble drying.
Please check individual product pages on our website for individual advice on washing your products.
What delivery methods do you use?
We have a variety of delivery options for different locations.
To find out what/where we can deliver, proceed to the checkout with your product or click here.
If I have a further size enquiry, can I contact you directly?
Of course, we’re here to help.
You can either email us, or contact us through Live Chat, which is operational between 9am and 5:30pm, Monday to Friday.
I have an issue with a voucher code/free delivery discounts, what should I do?
Not a problem – contact us via email or Live Chat and we’ll do our best to help you out.
Your old shop used to feature team kits and event products. Where can I find these now?
Good question!
With the sheer growth of clubs and teams, we’ve given them their own home on specific websites.
Clubs & Teams – scimitarclubs.com
Events – scimitarevents.com
Schools – scimitarschools.com
What about the licensed stuff?
We’ve split them out into their own brand, the aptly named Funky Sportswear.
With a committed and dedicated fanbase, the range will continue being developed with new products, licenses & designs!
Explore the range at scimitarshop.co.uk/funky